Are all of your items shown on this website?

Yes, all products are available through our online catalog. Please check our new introduction section frequently as we are constantly adding new, fashion forward items.

How quickly can I get one of your products?

On everyday items, shipping is within 1-2 weeks. 

First Orders?

All first orders, and orders from current customers without an established terms account, must be paid for by credit card. We accept Visa and Mastercard. We will keep your credit card number on file for use on all of your orders unless specified otherwise (please refer to our credit card authorization form). Your credit card will not be charged until your order is ready to be shipped.

Terms?

We will gladly extend terms to a credit card account upon receipt of a completed credit application and approval from our Credit Department. Applications for terms require three trade references (including telephone numbers and addresses) and take two to three weeks to process. Failure to provide a properly completed credit application will result in a delay in shipping. Terms accounts left inactive over two years will require a new credit application. Delinquent accounts (accounts with an outstanding balance of over 90 days) and accounts with cheques returned to us due to "non-sufficient funds" will be subject to review and will lose their terms privileges. These accounts will be put back on credit card and terms will only be reinstated at the discretion of the Credit Department.

Problem with an order?

Any damages received must be reported DIRECTLY to our Customer Service Department.  Deductions should not be taken until a credit note is issued to prevent account discrepancies.